Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except in certain Asian countries and remote areas as specified. By using this site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on usflashlightshop.com, including text, images, logos, and product designs, is the property of Flashlight Promotion Store and protected by intellectual property laws. Unauthorized use is strictly prohibited.

1.3 User Responsibilities

You agree to:

• Provide accurate account and payment information
• Not use our site for unlawful purposes
• Not attempt to interfere with site operations
• Not reproduce or resell our products without authorization

2. Products and Services

2.1 Product Descriptions

We specialize in professional-grade flashlights for:

• Outdoor adventures (camping, boating, sports)
• Professional use (automotive repair, tactical situations)
• Specialized lighting needs (bright flashlights, accessories)

While we strive for accuracy, product colors may vary slightly due to monitor settings.

2.2 Product Limitations

Certain products have restrictions:

• Batteries cannot be returned if opened (safety reasons)
• Used flashlights with signs of wear are non-returnable
• Clearance items are sold “as is”

3. Orders and Payments

3.1 Order Process

Order steps:

1. Add items to cart
2. Provide shipping information
3. Select payment method (Visa, MasterCard, JCB, PayPal)
4. Review and confirm order
5. Receive confirmation email

3.2 Pricing and Payment

All prices are in USD. We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method upon order confirmation.

3.3 Order Changes/Cancellations

Requests for order changes must be made within 2 hours of placement by emailing [email protected]. We cannot guarantee changes after processing begins.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

4.2 Shipping Options

Method	Carrier	Cost	Delivery Time
Standard	DHL/FedEx	$12.95	10-15 business days
Free Shipping	EMS	Free (orders >$50)	15-25 business days

Note: Delivery times are estimates and may vary due to customs processing.

4.3 International Shipping

We ship worldwide except to certain Asian countries and remote areas. Customers are responsible for:

• Any import duties/taxes
• Providing accurate customs information
• Additional shipping delays due to customs

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unopened/unused items in original packaging. Non-returnable items include:

• Opened batteries
• Used flashlights with wear
• Clearance items
• Items not in original packaging

5.2 Return Process

1. Email [email protected] with your request
2. Receive Return Authorization (RMA)
3. Package items securely with original packaging
4. Ship to our Jacksonville facility (customer pays return shipping)
5. Allow 3-5 business days for inspection

5.3 Refund Timeline

• Credit/Debit: 5-10 business days
• PayPal: 3-5 business days

Refunds will be issued to the original payment method.

6. Warranties and Liability

6.1 Product Warranty

Our professional flashlights come with a [X]-year limited warranty against manufacturing defects. This does not cover:

• Normal wear and tear
• Improper use or maintenance
• Unauthorized repairs

6.2 Limitation of Liability

Flashlight Promotion Store shall not be liable for:

• Consequential or incidental damages
• Product misuse or modification
• Events beyond our reasonable control (natural disasters, etc.)

Our total liability shall not exceed the purchase price of the product.

7. General Provisions

7.1 Privacy

Your privacy is important. See our separate Privacy Policy for details.

7.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.3 Governing Law

These terms are governed by Florida law. Any disputes shall be resolved in Jacksonville courts.

7.4 Contact Us

For questions about these terms:

Flashlight Promotion Store
4191 Cherry Tree Drive
Jacksonville, FL 32202 USA
Email: [email protected]